Results oriented team leader with 25 years experience in software development. Excellent trouble shooting ability, working with teams to meet deadlines and improve quality. An effective, goal oriented, persuasive communicator, with proven ability to develop, test, deliver and support industry leading products.
Languages: C, Java, perl, php, html; cloud technologies, SaaS, performance testing. Training, high end client support and project management.
Allcott Consulting 2009-2014
Designed and delivered courses in automated testing, web application performance testing, testing methodology for Agile, Unified Process based software development for clients in Healthcare, Insurance, and Government sectors. Independent research in software modeling of phenomenological systems.
Landmark Education, San Jose
Center 3/2008 -11/2008
Program Manager, Seminar, Finance and Facilities Manager
Accountable for graduate seminars, and the Team, Management, and Leadership Program. Accountable for budget tracking, payment processing, invoicing, and other internal financial reporting.
CTO, Consultant 5/2000-1/2003
Designed and delivered courses and engineering services in configuration management and software testing for major international corporations and government clients. Major projects included:
ˇ Designed/Delivered "Train the Trainer" courses on software testing for IBM
ˇ Deployed company wide requirements platform for Cisco (Citrix/Requisite Pro)
ˇ Performance testing for Cisco's Siebel based defect tracking system
ˇ Assisted Samsung in designing a code sharing infrastructure in ClearCase
Rational Software/IBM 2000-2003
Technical Engagement Manager, Bay Area Target Accounts, 5/2000-1/2003
Delivered engineering consulting services, training, and sales support for Rational products. (IBM acquired Rational in 2003.)
ˇ Managed and delivered ClearCase deployments for client companies.
ˇ Provided ClearCase assessments/services for Cisco, Intel, and Siebel
ˇ Delivered training for hundreds of ClearCase users and administrators
ˇ Consistently exceeded sales quotas
Symantec Corporation 1988-1999
Senior Software Engineer, Internet Tools, 8/99-11/99
Responsible for developing web server deployment solutions for Visual Café.
ˇ Accelerated Java sever
deployment speed by 300%
ˇ Performance profiling
ˇ Algorithm analysis
ˇ Code optimization
ˇ Developed Unix scripts for key customers to remotely debug Java 2
ˇ Developed techniques for embedded Java VM debugging
Senior Software Quality
Engineer, Internet Tools,
Lead engineer responsible for testing Java compilers, server generation tools, and debuggers for Java and C++.
ˇ Discovered, researched and
isolated over 250 Java compiler errors, resulting in the highest quality Java
ˇ Implemented remote automated compiler regression suite, substantially reducing regression time and effort.
ˇ Led testing for RMI and CORBA server wizards and code generation tools
ˇ Managed Beta testing for Symantec C++, implementing innovative solutions for public betas and bug reporting
Product / Project Manager,
Responsible for Symantec Macintosh Language products.
ˇ Coordinated engineering,
documentation, quality assurance, manufacturing, sales and marketing teams to
bring 11 major commercial products to shipment.
ˇ Implemented revolutionary staged releases and subscription programs.
ˇ Designed product line strategic plans for executive management.
ˇ Developed and presented technical marketing materials and collaterals.
ˇ Handled negotiations and PR for key external relationships
ˇ Designed and delivered presentations for the press, trade shows and core industry events, and training for sales and service groups.
Quality Assurance Manager, Development Tools, 9/90-1/93
Managed the Quality Assurance team for Symantec's PC and Macintosh and language and development tools products.
ˇ Hired, trained and managed a
group of 5 QA engineers, planned internal and external testing, managed
ˇ Established release procedures to improve quality and substantially reduce "end-game" release time to manufacturing.
ˇ Technical Editor for THINK Reference, the online Macintosh programmers reference used by over 90% of professional Macintosh developers.
Technical Support Supervisor, Development Tools, 9/89-9/90
Hired, trained, and managed the team of 2-3 support engineers who provide technical support to Macintosh developers who use the Symantec THINK language products. This team handled approximately 20,000 calls per year as well as providing mail and e-mail support.
Product Support Analyst, 9/88-9/89
Provided mail, e-mail, and telephone support to Macintosh developers who use the Symantec THINK language products. Wrote C and Pascal example code and provided solutions for in-house developers and customer ISVs.
General Manager, 1985-1986
Handled contracting, advertising, production, and scheduling for Alea III, the professional modern music group in residence at Boston University. Wrote successful grants and handled all finances and government reports for a non-profit charitable organization.
Major Certificate in Computer Science (BS/CS equivalent.), University of Massachusetts., Boston, 1988
M.M. Viola Performance, Boston University, 1985
B.S. in Management, Massachusetts Institute of Technology, 1980
Sloan School of Management, concentration in Industrial Systems Dynamics
Advanced Project Management courses, Stanford University; Entrepreneur's Challenge Course, GAP International; Extensive training in IBM/Rational development tools; Presentation Management and Team Development.
By executive recommendation, member of special teams to develop Symantec corporate values workshops, and corporate wide quality assurance procedures.